As a bank with deep roots where our customers actually live, work and grow their futures, we want to make banking more accessible for local businesses – because that means more can be put back where it does most good: the business itself.
Our philosophy is the simple truth that local business drives the local economy – it is the lifeblood of prosperity and dynamism in our region.
To make this happen we have experienced local Relationship Managers supported by sector specialists, local credit decisions and £1bn Business Expansion Fund to ensure customers can take advantage of improving economic conditions.
Listen, Understand, Respond
We will take time to listen and understand the needs of the family business community and respond appropriately
Be Personally Accountable
We will challenge ourselves to make a positive impact on all members of the family business community
Know our Community
We will immerse ourselves in the work of the community to fully support its members and the local economy